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What Zappos Figured Out About Happiness at Work
A 10-year Zapponian on WISHEZ, "deliver WOW" applied internally, and an 8% turnover rate that reframes happiness as infrastructure rather than perks
Why the Best Engineers Aren't the Ones Writing the Best Code
Inside engineering teams, everyone has already cleared the IQ bar — what separates the standouts isn't cognitive ability, it's emotional intelligence. And as AI raises the technical floor, that gap matters more every year.